Customer Relationship Officer (Property Preservation & Maintenance)

$  Tk. 20000 - 35000 (Monthly) Full time on site
Customer Relationship Officer (Property Preservation & Maintenance)
Job Description

Requirements

Education
  • Bachelor of Arts (BA) in English, Masters
Experience
  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Overseas Companies, Call Center
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 18 to 35 years

Responsibilities & Context

  • Effectively manage and coordinate with American clients and vendors in a timely and professional manner.

  • Analyze data and key performance indicators to monitor work quality delivered by vendors.

  • Handle client-to-vendor relationships through effective and transparent communication.

  • Exercise decision-making power to negotiate, onboard vendors, and ensure continuous coverage.

  • Resolve client complaints consistently, offering solutions to build and maintain long-term relationships.


Skills & Expertise


Compensation & Other Benefits

  • Weekly 2 holidays
  • Salary Review: Half Yearly
  • Festival Bonus: 2

5 Working Days (Mon-Fri)

Working Hours: 7:00 PM to 4:00 AM & 8:00 PM to 5:00 AM

Weekend: 2 Days (Saturday- Sunday)

Night Shift

*Please proceed with applying only if the working hours suit you.

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Dhaka (Khilkhet, Uttara Sector 15)