Customer Relations Executive

$  Tk. 20000 - 22000 (Monthly) Full time on site
Customer Relations Executive
Job Description

Requirements

Education
  • A Level, Bachelor/Honors
Experience
  • 2 to 5 years
  • The applicants should have experience in the following business area(s):
    BPO/ Data Entry Firm, Interior Design, Call Center, Shop/Showroom
Additional Requirements
  • Age 22 to 32 years

Responsibilities & Context

  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.

  • Self-motivated and willing to work within the SHIFT TIME with consistency

  • Receive inbound calls and make outbound lead generation calls to and from elite clientele in a polite, professional, and persuasive manner.

  • Maintain excellent verbal and written communication in English.

  • Handle queries with clarity, empathy, and confidence.

  • Maintain accurate call logs and follow-up records.

  • Meet & exceed individual KPI’s assigned by the Management.

  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.

  • Report time to time to the team leader for complicated issues


Skills & Expertise


Compensation & Other Benefits

  • Salary Review: Yearly

Government Holidays

Workplace

Work at office

Employment Status

Full Time

Gender

Only Female

Job Location

Dhaka (Baridhara)

Job Highlights

  • Someone who can represent the company to high-profile individuals with grace and confidence.

  • A sharp communicator with a friendly tone and problem-solving mindset.

  • Office Time: 10 AM to 8 PM

  • Weekly Holiday: Friday