Junior Executive -Customer Service Cum Receptionist (Female only)

Full time on site
Junior Executive -Customer Service Cum Receptionist (Female only)
Job Description

Requirements

Education
  • Bachelor/Honors, Masters
Additional Requirements
  • Age at most 35 years
  • Sound knowledge in computer skills (MS Office, Outlook).

  • Communication in English Proficiency


Responsibilities & Context

A well reputed international Shipping company’s local agent is looking for an young, energetic candidate to fulfil the following vacant position to Dhaka office.This potential candidate should be prepared to work in a fast-paced team environment and continue the placement, having gained broad experience in various aspects of Shipping & logistics.

Job Responsibilities:

  • Provide frontline customer service including response customer query and concern by precise communication

  • Attend customer calls professionally & timely.

  • Capable to resolving issues and handling customer complaints

  • Prepare new customer profile and update existing CPF per office guideline

  • Accept MOC booking and necessary update into system within timeframe

  • Understand customer needs and serve them with satisfaction


Skills & Expertise


Employment Status

Full Time

Job Location

Dhaka