Proven experience in inbound/outbound Telesales or a similar sales role is a plus.
Excellent communication skills with fluency in Bangla.
Strong persuasion and negotiation abilities.
Ability to work in a fast-paced and target-driven environment.
Customer-focused with a commitment to providing exceptional service.
Basic computer skills and familiarity with Office Word/Excel.
In this role, you will be assigned with the following responsibilities -
Make inbound & outbound calls to prospective clients to sell products as directed.
Order confirmation by phone/IP Call from our customer's orders on the website.
Reply WhatsApp Massage And queries.
Manage Microsoft Word/excel Report.
Fluent speech capability with confidence & Perfect pronunciation in Bangla.
Provide clients with accurate and detailed product information.
Regularly follow up with existing and potential customer using the website.
Be target-oriented and capable of meeting assigned responsibilities to achieve daily, weekly, and monthly task targets.
Meet both personal and team qualitative and quantitative goals.
Work at office
Full Time
Dhaka (Uttara)
Customer Support Executive [Online E-Commerce]