Bachelor’s or Master’s degree in Business Administration, Finance, Accounting, or a related field.
Experience:
Minimum 5–7 years of experience in branch banking operations.
Proven experience in AML/CFT compliance and regulatory reporting.
Key Competencies:
Strong leadership and team management capabilities
In-depth knowledge of branch banking operations and regulatory compliance
Expertise in AML/CFT, KYC, and FATCA regulations
Proficient in identifying and mitigating operational and compliance risks
Customer-focused mindset with excellent service orientation
Analytical thinking and problem-solving skills
Note: This position is open to Bangladeshi nationals only.
Habib Bank Limited (HBL), a foreign bank operating in Bangladesh is looking to hire a Branch Operations Manager & BAMLCO, HBL Bangladesh to lead one of our branch operations, ensure regulatory compliance, and drive service excellence. This role demands expertise in AML/CFT regulations, financial operations, customer satisfaction, and internal control to maintain seamless banking services.
Position Title: Branch Operations Manager & BAMLCO
Key Responsibilities:
Conduct regular diagnostics of customer needs and business drivers to recommend process and system improvements for enhanced service delivery.
Supervise financial and non-financial transactions in compliance with bank policies, the Operations Manual, and Bangladesh Bank directives.
Handle customer queries related to sustainable finance and escalate to the designated help desk at the country office.
Strengthen internal controls, maintain DCFCL, and ensure adherence to operational risk mitigation policies and procedures.
Oversee daily activities of Customer Service Officers (CSOs), including day-end reconciliation, cash balancing, and security stationery management.
Conduct periodic self-inspections, coordinate with internal/external/regulatory audits, and ensure timely closure of audit observations.
Ensure branch administration, security, cleanliness, and appearance, and escalate issues to Country Operations as needed.
Act as BAMLCO, reviewing KYC status, authorizing transactions, and performing risk assessments in line with AML/CFT/FATCA and KYC guidelines.
Fulfill all responsibilities assigned to BAMLCO, including monitoring and reporting suspicious transactions/ activities to the AML unit.
Work at office
Full Time
Dhaka
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