Job Context: AMZ Hospital Ltd is envisions a network of quality, patient-centered one-stop outpatient and In-patient health centers offering family doctors, including women's health, outpatient department with visiting specialists, comprehensive diagnostic lab, including advanced imaging, and pharmacy.
Job Responsibilities:
Must be respectful to Patients and their Attendants.
Ensure effective and smooth coordination between consultant, the inpatient and outpatient (with / without appointment, follow up etc) as well as manage all operational activities of the respective clinic(s), specialty with quality service in line with AMZ policies.
Comforts patients by anticipating patients' anxieties and answering patients' questions.
Provide information on related consultant's profiles, visiting hours, tariffs and assist patients in terms of preparation for investigation, procedure etc.
Inform the customers about the amount, process the transaction and amount of dues in appropriate manner.
Prepare invoices for registration, consultation, investigations, OPD and IPD Billing task.
Collect the dues in cash or by credit card and guide the customers to get the services.
Provide information to the patients regarding medical services and Packages.
Responsible for attending the incoming calls from Customers and in house Department.
Listen to the patient queries, complaints and address the issues by you.
Able to perform at least 100 bills per day.
Act as a Financial counselor for counseling the patient attendant regarding hospital services, Packages and new offers.
Responsible to transmit the admission and Discharge patient’s information to hospital supervisor, respective Nursing counter, Pharmacy before admission and discharges to avoid the patient’s hassle and sufferings.
Preparing, reviewing, and transmitting any claims to managers regarding billing software, Accounts, Return & Adjustment.
Reviewing patient bills for accuracy and completeness and obtaining any missing information by him/her.
Responsible for Report delivery to Patient or patient attendant with due collection.
Any incomplete work needs to handover to receiver time to time.
Any other responsibilities to be given time to time by the higher authority.
Work at office
Full Time
Dhaka (Badda)
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