Customer Relationship Officer (CRO)

$  Negotiable Full time on site
Customer Relationship Officer (CRO)
Job Description

Requirements

Education
  • Diploma in Civil
  • Fresh Diploma in ‘Civil Engineering’ are highly encouraged to apply.
Additional Requirements
  • Age at most 25 years


Responsibilities & Context

  • Conduct regular visits to active construction sites to maintain a consistent presence in the field.

  • Engage directly with key personnel at the site to understand current and future material requirements.

  • Identify and document ongoing and upcoming material requirements at each site. Generate high-quality leads for Ispat, cement, and other construction-related products.

  • Clearly communicate the features, benefits, and value propositions of our products to relevant stakeholders on-site.

  • Develop and nurture long-term relationships with site owners, project managers, purchase heads, and other key decision-makers to foster brand loyalty and repeat business opportunities.

  • Collect and report market trends, pricing information, and competitor activities observed during site visits.

  • Maintain an up-to-date and organised database of site visits, including contact details, project timelines, and material requirements.

  • Qualify and share actionable leads with the internal sales team in a timely manner to support the sales conversion process.

  • Submit detailed daily reports on site visits, interactions, leads generated, and any notable observations. Ensure accurate and timely documentation to aid in performance tracking and planning.


Compensation & Other Benefits

  • T/A, Mobile bill
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Daily Allowance

  • Sales Incentive

  • Earned Leave Encashment

Workplace

Work at office

Employment Status

Full Time

Gender

Only Male

Job Location

Anywhere in Bangladesh