Executive - Customer Care (Front Desk/Call Center)

$  Tk. 8000 - 12000 (Monthly) Full time on site
Executive - Customer Care (Front Desk/Call Center)
Job Description

Requirements

Experience
  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Hospital, Physiotherapy center, Diagnostic Centre, Clinic, Call Center, Chamber, Healthcare Startup
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age at least 18 years

Responsibilities & Context

  • Answer incoming telephone calls, assist callers, take messages and provide information.

  • Social media reply

  • Welcomes guest by greeting, answering questions, responding to requests.

  • Handle visitors in a proper and polite manners.

  • Cooperate with the employees of all departments.

  • Update and maintain information and program tracking.

  • Keep a record of visitors with name, address & contact number

  • Maintain log for all incoming and outgoing letters/emails/documents and dispatch to appropriate staff/persons.

  • Receiving customer queries and forwarding them to the concerned department.


Skills & Expertise


Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (PanthaPath)