Executive, Recovery Services

Full time on site
Executive, Recovery Services
Job Description

Requirements

Education
  • Bachelor/Honors
  • Graduation/ Post Graduation in any discipline.
Experience
  • At least 1 year
  • The applicants should have experience in the following business area(s):
    Manufacturing (FMCG), Wholesale, Food (Packaged)/Beverage, Agro based firms (incl. Agro Processing/Seed/GM), Electronic Equipment/Home Appliances, Group of Companies, Chemical Industries, Automobile, Paint, Toiletries
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 25 to 32 years
  • Proven experience in a coordination or administrative role.

  • Strong organizational and multitasking skills.

  • Excellent interpersonal and communication skills.

  • Strong organizational and multitasking skills.

  • Excellent interpersonal and communication skills.

  • Strong working knowledge of Excel, MS Word.


Responsibilities & Context

  • Proactively initiate and handle calls to default customers with a focus on recovery commitment date.

  • Generate comprehensive reports detailing recovery progress, customer interactions.

  • Maintain accurate and organized records of all communication and transactions related to recovery efforts.

  • Collaborate with team members to streamline recovery strategies and share valuable insights.

  • Ensure seamless coordination within the team to optimize overall recovery performance.

  • Provide instant and efficient back-office support addressing inquiries and resolving issues promptly.

  • Foster positive relationships with default customers through professional and empathetic communication.

  • Propose and implement improvements to existing recovery processes based on data-driven insights.

  • Demonstrate excellent written and verbal communication skills maintaining a high level of professionalism in all interactions.

  • To carry out any other assignment given from time to time by Supervisor.


Skills & Expertise


Compensation & Other Benefits

  • Mobile bill, Medical allowance, Performance bonus, Profit share, Provident fund, Insurance, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Workplace

Work at office

Employment Status

Full Time

Job Location

Dhaka (Tejgaon Industrial Area)