Requirements

Additional Requirements

• Minimum 8 years of progressive experience in Banking, with at least 2 years in a Managerial capacity within credit recovery, special asset management.

• In-depth knowledge of relevant Bangladeshi Banking Laws, Regulations and Recovery Processes (including, but not limited to, the Negotiable Instrument Act and Artha Rin Adalat Ain).

• A proven track record of successfully managing NPL portfolios and achieving significant recovery targets.

• Exceptional leadership, negotiation, analytical, problem-solving and communication (both written and verbal) skills.

• Ability to thrive in a fast-paced and challenging environment.

Responsibilities & Context

Strategic Portfolio Management & NPL Reduction:

• Developing and implementing comprehensive strategies to minimise the Bank's NPL ratio, focusing on maximising recoveries and asset regularisation.

• Overseeing the diligent monitoring of the entire credit portfolio, with particular emphasis on Corporate, Retail, SME & Agri loan accounts.

• Analysing portfolio trends to identify emerging risks and proactively implementing mitigation strategies.

• Manage relationship with the non-performing Retail, Corporate & SME borrowers of the Bank and thereby reduce Bank’s NPL ratio at sustainable level.

Recovery & Regularisation Operations:

• Visit the customer’s business premises, residential addresses, mortgaged properties, Tahsil offices and other relevant locations to verify and collect information.

• Spearheading negotiations and interventions for challenging overdue accounts, providing expert counsel and resolution strategies.

• Overseeing and authorising the initiation of critical documentation, including memos for settlements, waivers, loan rescheduling or restructuring and termination of agreements.

• Managing and directing correspondence with employers and relevant authorities for the realisation of dues from service benefits, where applicable.

• Determine account plan/exit/recovery strategy for special assets and achieve planned recovery targets.

Litigation & Legal Process Management:

• Directing and methodically monitoring all litigation activities pertaining to Retail, SME, Agri and Corporate loan portfolios.

• Developing, implementing and refining standardised processes for all legal recovery actions, including, but not limited to:

  • Filing cases under the Negotiable Instrument Act.

  • Initiating suits under the Artha Rin Adalat Ain.

  • Coordinating with law enforcement agencies for the execution of Arrest Warrants.

• Strategising and managing the process for the auction and sale of mortgaged properties, ensuring optimal value realisation in compliance with legal frameworks.

External Agency & Stakeholder Management:

• Overseeing the enlistment, performance monitoring and coordination of external recovery agencies.

• Developing and managing efficient payment processing systems for empanelled agency services.

Reporting & Compliance:

• Ensure the integrity and operational efficiency of the Special Asset Management (SAM) Management Information System (MIS), facilitating accurate data capture and robust reporting.

• Ensure compliance with internal policies and procedures and regulatory requirements with the Bangladesh Bank.

• Ensuring the timely and accurate preparation and submission of all requisite reports to the CRO, Senior Management and regulatory bodies.

• Preparing and circulating comprehensive monthly portfolio analysis reports, offering insights and recommendations to management.

• Upholding the highest standards of compliance with internal policies and external regulatory requirements in all SAM activities.

Team Leadership & Development:

• Leading, mentoring and inspiring the SAM collection team, fostering a culture of accountability and excellence.

• Conducting regular performance evaluations, providing constructive feedback and identifying development opportunities to enhance team capabilities and output.

• Implementing robust training programs to continuously upgrade the skills and knowledge of team members.

Other Responsibilities:

• Undertaking any other duties or strategic projects as assigned by the CRO to support the Bank's objectives.